Confirmed Service Customer
Brought brand new GMC 1500 in due to vibration issue I noticed. The initial visit didn't find the issue but I feel it wasn't test drive because the vibration was unmistakable. Brought truck to Mathews Tire and they diagnosed the issue as the left front axle was falling out. I contacted service representative and they were very helpful and had vehicle towed in and parts ordered. After a couple of delays I did get my truck back. I think had the first service tech done their job correctly the first time I would have had my vehicle back sooner.
Jeff M.
freedom,
WI
Business Response
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